Most trainers are familiar with the principles of neuro-linguistic programming. What Di Kamp does in this book is to show how NLP techniques can be directly applied to the business of training. Kamp looks at the fast-changing organizational world in which trainers now operate, then at the role of the trainer and the skills and qualities required. She goes on to deal with the actual training process and provides systematic guidance on using NLP in preparation, delivery, follow-up. Finally, she explores the need for continuous improvement, offering not only ideas and explanation but also instruments and activities designed to enhance both personal and professional development. If you are involved in training, you'll find this book a powerful tool both for developing yourself and for enriching the learning opportunities you create for others.